new rummy
new rummy
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This app is available for your device
new rummy
This app is available for your device
Contact
+91 2229029249
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new rummy?
After opening the app, enter your registered mobile number and verify the OTP (one-time password) to log in. This secure method eliminates the need for a password or email login. Logging in is now a simple and hassle-free process.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. If you receive a strong signal, click on send OTP and wait for the verification code. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help you access your account without any issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. This will allow you to log in and access the updated app with ease. Once updated, you should be able to play without any problems.
Q1: What is the minimum withdrawal amount in the new rummy?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold than other apps. Withdrawal is limited to earned gaming money, not bonus funds. This means users can only cash out the actual winnings from their gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is a rare exception to the app's typical swift processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while playing with the bonus can be withdrawn. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If you experience further issues, you can contact their care centre for assistance.
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